Phone:
+1 (519) 697 1227
Physical address:
550 Second Street; London Ontario
Let’s be honest: the property management industry has a reputation problem. Too many landlords have been burned by managers who overpromise and underdeliver — and the stories they tell are enough to make anyone consider going it alone.
We get it. Before we started Prospera Properties, we heard the same complaints over and over. That’s actually why we started — because we believed landlords in London, Ontario deserved better.
But first, let’s talk honestly about what can go wrong.
The Real Disadvantages of Bad Property Management
1. You Lose Money Instead of Saving It
The whole point of hiring a property manager is to make your life easier and protect your income. A bad manager does the opposite. Between hidden fees, unnecessary markups on repairs, and poor tenant retention leading to costly vacancies, a bad manager can easily cost you $5,000–$10,000 per year more than managing yourself.
2. Your Property Deteriorates
Deferred maintenance is the hallmark of lazy management. When your manager ignores small problems — a slow drain, a drafty window, a cracked step — those issues compound. What would have been a $200 fix becomes a $3,000 repair. Your asset literally decays while someone else is supposed to be protecting it.
3. Good Tenants Leave
Quality tenants have options. If they’re dealing with unresponsive management, delayed repairs, and poor communication, they’ll leave when their lease allows — or sooner. What you’re left with is a revolving door of tenants, each turnover costing you time and money.
4. Legal Exposure
Ontario’s Residential Tenancies Act protects tenants, and non-compliance falls on the property owner, not just the manager. If your property manager uses an illegal lease, files improper eviction notices, or fails to meet maintenance obligations, you’re the one facing consequences at the Landlord and Tenant Board.
5. You Lose Control
Ironically, some landlords hire a manager to have more freedom — but end up with less. When your manager doesn’t communicate, you have no idea what’s happening with your own property. Repairs you didn’t authorize, tenants you didn’t approve, problems you didn’t know about until they became emergencies.
Warning Signs You’ve Hired the Wrong Manager
- You consistently wait more than 24 hours for email responses
- Invoices arrive with vague descriptions and unexplained charges
- They can’t tell you when the last property inspection was
- Tenants contact you directly because they can’t reach management
- You’re surprised by tenant turnover you weren’t warned about
- They resist giving you access to maintenance records
- Monthly statements are late, incomplete, or confusing
If three or more of these sound familiar, it’s time for a change.
Why Prospera Exists
We didn’t start Prospera Properties to be “another property management company.” We started it because we saw landlords getting a raw deal and tenants living in poorly managed spaces — and we knew both sides deserved better.
Here’s what we do differently:
- No hidden fees. Our pricing is straightforward. You’ll know exactly what you’re paying for before you sign anything.
- 24-hour maintenance response. Not a promise buried in marketing copy — a real operational guarantee.
- Transparent communication. You’ll always know what’s happening with your property. We proactively share updates, not just respond when chased.
- Thorough tenant screening. We take the time to find tenants who’ll take care of your property and pay rent consistently.
- Full legal compliance. Ontario Standard Lease, proper notices, documented processes. We protect you by doing things right.
- Satisfaction guaranteed. We stand behind our work. If something isn’t right, we make it right.
A good property manager should make your investment better, not just less work. If your current manager isn’t doing that, reach out to us. We’ll give you an honest assessment of what we can do for your property — and we’ll never pressure you into something that doesn’t make sense.